Steps Homecare Services: Meeting Delaware’s Growing Need for Quality In-Home Care

By Judy, Director of Care Coordination
Steps Homecare Services | CHAP-Accredited Excellence in Delaware

The homecare industry in Delaware — especially in Wilmington and New Castle County — is undergoing major shifts fueled by rising demand, regulatory changes, new provider expansion, and increasing concerns around affordability and caregiver shortages. In the middle of these changes, Steps Homecare Services stands committed to delivering dependable, compassionate, and client-centered care for families seeking stability and excellence.

A Rising Demand for Personalized Homecare

Recent reports show that long-term care costs in Delaware have risen faster than the national average, placing families under increased financial strain as they seek care for seniors and loved ones with disabilities or chronic conditions. At the same time, more individuals prefer aging at home rather than transitioning into assisted-living or nursing facilities.

This growing shift toward home-based support has made in-home care not just a convenience — but a necessity.

Steps Homecare Services offers a reliable solution at a time when Delaware families need guidance, transparency, and service they can trust.

Navigating an Industry Facing Challenges

Delaware’s homecare sector has recently been affected by:

• Caregiver Shortages and High Turnover

Staffing instability continues to challenge the state, impacting consistency in care for many families. Steps Homecare Services recognizes this reality and prioritizes hiring trained, dependable caregivers who bring professionalism, empathy, and stability into each client’s home.

• Licensing Backlogs

A statewide backlog in homecare licensing reviews has slowed down the ability of new agencies to operate. With many providers still waiting for approval, families often struggle to find fully licensed, quality agencies.

As an established, compliant, and community-focused provider, Steps Homecare Services offers something many new agencies cannot — dependable operations, readiness, and adherence to Delaware’s care standards.

• Increased Oversight and Quality Expectations

Recent state legislation mandates deeper inspections and stronger accountability in long-term care. This push for consistency aligns with Steps Homecare Services’ existing mission: to provide trustworthy care that meets high standards of safety and professionalism.

A Positive Shift: More Options for Families — but Quality Matters

The homecare market in Wilmington is expanding, with new providers entering the region. While this gives families more options, it also emphasizes the need to choose agencies that prioritize:

Client safety
Trained and vetted caregivers
Reliable schedules
Clear communication with families
Personalized care plans

Steps Homecare Services rises above temporary trends by building long-standing relationships, individualized care strategies, and consistent support — ensuring clients receive the attention and dignity they deserve.

How Steps Homecare Services Supports Wilmington Families Today

In response to the changing landscape, Steps Homecare Services offers a robust suite of in-home supports including:

✔ Personal Care

Bathing, grooming, mobility support, and daily living assistance.

✔ Companion Care

Reducing loneliness through conversation, engagement, and emotional support.

✔ Homemaking Support

Light housekeeping, meal preparation, laundry, and home organization.

✔ Medication Reminders

Helping clients stay on schedule safely.

✔ Respite Care

Providing temporary relief for family caregivers.

At a time when Delaware is seeing rising complaints, staffing challenges, and increased cost burdens, Steps Homecare Services remains committed to delivering dependable, compassionate, and affordable care that puts the client first.

Why Families Choose Steps Homecare Services

✓ Local caregivers who understand Wilmington’s community

✓ Personalized, flexible care plans

✓ Consistency — the same caregivers clients can trust

✓ Full transparency and strong communication

✓ Compassionate, safe, and reliable support

As the homecare industry continues evolving, Steps Homecare Services stands ready to meet the moment — serving as a dependable partner for families navigating aging, recovery, disability support, and daily living challenges.